Effective Date: February 1, 2019​

Collection of Personal Data

Wise-Kids Playroom ("Playroom", “The Playroom”, "WKP", "Wise-Kids", “we”, “us”, or “our”) collects personal data that we believe to be relevant and required to provide the best service to you.

Our services include, but are not limited to, the following:

  • Processing your online play session or lesson reservations

  • Replying to your enquiries, concerns or complaints

  • Direct marketing, such as delivering news, offers, and promotions relevant to you

  • Providing up-to-date information regarding upcoming play sessions, lessons, events and parties

All direct marketing activities will be relevant to current Wise-Kids Playroom events, promotions and updates. Wise-Kids Playroom will endeavour to limit all direct marketing activities to contain material strictly relevant to you personally.

If you prefer your personal data not to be used for the purposes of direct marketing activities, please send an email to playroom@wisekidstoys.com containing the following information:

  1. Your name

  2. Your related information

  3. Your intention to opt-out of Wise-Kids Playroom's direct marketing activities

Accuracy of your Personal Information

We will, as manageable by our best effort, keep your personal data accurate and up-to date.

We rely on you to disclose all material information to us and to inform us of any errors or changes to such information.

If you would like to notify us of any changes, such as a change of your contact number, please submit changes via your login portal or by emailing us at playroom@wisekidstoys.com.

Disclosing your Personal Information

We keep all personal data strictly confidential, and we will not disclose personal data outside of Wise-Kids Playroom unless we have your consent or are required to by law.

We may transfer your personal data to third parties such as employees, related companies, including subsidiaries and associated companies, as necessary to provide the best service to you.

Protecting and Retaining your Personal Information

We maintain appropriate security systems to prevent unauthorised access to all personal data. We retain personal data for no longer than is required to fulfil the purpose or any directly related purposes for which the data is to be used, subject to legal, statutory, and regulatory requirements for the retention of data.

If you have any questions or concerns regarding Wise-Kids Playroom’s Privacy Statement, please feel free to contact us at playroom@wisekidstoys.com.

Statement on Photography and Videography

Wise-Kids Playroom will occasionally take photographs and videos of customers and employees in our Playroom. Such photographs and videos may be published, and viewed by the general public, in hard copy, via electronic media, or on the website. If you object to your or your child’s photograph being published or wish to restrict its use, please notify us at playroom@wisekidstoys.com containing the following information:

  1. Your or your child’s name

  2. The photos/videos in question (if available)

  3. Your contact number (as registered with Wise-Kids Playroom)

  4. Your intention to opt-out or restrict the use of your or your child's photograph for promotional usage

Cookies

We use cookies for our analysis about web page traffic and improvements to better tailor the website to user needs. They are small text files that are placed on your computer by websites that you browse. They can give us useful information to make a better website for users by monitoring which pages you find useful and which you do not. We only use this data for statistical analysis purposes. This website uses Google Analytics, a web analytics service provided by Google, Inc., to monitor and evaluate site usage. Google Analytics uses cookies to analyse how visitors use the site in the aggregate. It does not collect personally identifiable information.

Changes to this Privacy Statement

By accessing or browsing this website, you signify your agreement to the Privacy Policy Statement of Wise-Kids Playroom. We reserve the right, at our discretion, to change, modify, add or remove portions of this Privacy Policy Statement at any time without prior notice. We encourage you to check this webpage occasionally to ensure that you are aware of the most recent terms.

If you have any questions or comments about our Privacy Policy Statement, please write to us at playroom@wisekidstoys.com. 

Privacy Policy Statement

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